We want you to feel confident the moment you commit to a property, and we have built real flexibility into what happens if your plans change.
30 Day Refund Window
Change your mind within 30 days of paying your down payment and document fee, and we will refund your down payment in full. The document fee is non refundable once your documents are prepared. Request a refund with your GPL representative. Refunds are typically processed within 72 hours (with a 5-10 day processing time).
Cancellation Credit Toward a Future Property
Life happens after the first 30 days too. Buyers who cancel later in their purchase may qualify for a credit toward a different GPL property, rather than losing their investment outright. Here is how it works:
- The credit must be used within 6 months of your cancellation date. Unused credits expire after that.
- The credit applies only toward a property of equal or greater value than the one you are leaving.
- Buyers who have been foreclosed on do not qualify for this credit.
- Eligibility and the credit amount are reviewed case by case. If you are considering a cancellation, contact us first. We would rather talk it through with you than have you guess at your options.
After the Refund Window
Once the 30 day window has closed and a cancellation credit does not apply, the down paymentis non refundable, and your purchase agreement's own terms govern what happens next.
Referral Credits
Referral credits tied to a cancelled or foreclosed purchase will not be issued, or will be reversed if already applied. See our Referral Policy for details.
This policy covers the down payment and document fee only. Monthly payment terms, including default provisions, are set out in your individual purchase agreement.
